Challenge
Hukam Chand & Sons operates a tiles and sanitary showroom where leads, quotations, employees and customer follow-ups create a significant amount of daily operational information.
The business needed one system that could bring these activities together and reduce the chances of valuable enquiries being missed.
Approach
We developed a custom mobile application designed around the company's actual internal workflow.
Rather than using several disconnected tools, the app provides employees and management with a central system for handling leads and monitoring business activity.
Work Delivered
- Custom mobile application
- Lead management and tracking
- Employee management
- Quotation creation
- Lead follow-up workflow
- Business performance review functionality
Outcome
Centralizing the sales and operational workflow resulted in a significant reduction in lead loss while giving management greater visibility into lead activity and employee performance.